For lenders

CORRECTING AND CONSUMER CREDIT FILE UPDATING

In some situations, erroneous information might appear on the credit file of a consumer preventing him from qualifying for other products offered by the lender. The CCBU mandate is to assist the two parties by ensuring the accuracy of financial information and the creditworthiness of a consumer which are to be reflected in their credit report. The CCBU is impartial and offers its expertise to negotiate and offer solutions to all parties by facilitating access to bank credits.

SETTLEMENT OFFER BETWEEN A DEBTOR AND HIS CREDITOR

Our objective is to promote a fair settlement between a debtor at fault and his creditor so as to avoid a prejudicial situation between the two parties and favor a positive settlement where both parties are satisfied without having to file for bankruptcy or a consumer proposal.

OPTIMIZING YOUR CLIENT’S CREDIT FILE

Some lending institutions want their clients to restore their credit correctly and with the right means. The CCBU acts as a companion for the consumer and advises the him/her on the best products available in the industry. The CCBU does not sell products, it listens, advises and raises awareness.

UPDATING A CREDIT FILE AFTER AN IDENTITY THEFT

The CCBU provides a professional investigation system and legal expertise. Following an identity theft, the consumer often finds himself without a way out and must prove his innocence. Ironically speaking, it is as if the insurer asks you to “Find the thief of your car and we will pay the indemnity”.

Some consumers see their credit ruined and do not know what to do. Fortunately, the CCBU is there to accompany them to reinstate their credit records as it was before the mischief.